Failed-call visibility
Identify evidence of unsuccessful originating attempts even when the voice path never completes.
COMMUNICATIONS SERVICE PROVIDERS
911 reliability is a public-safety obligation. It is also an operational and regulatory risk.
T911™ gives Communications Service Providers (CSPs) another way to use intelligent signaling data they already understand: identify failed originating attempts, improve outage awareness and build new services around visibility.
WHY CSPs SHOULD CARE
Know sooner. Isolate better. Report with better data.
A failed 911 call can create more than a customer-service problem. It can trigger PSAP notifications, NORS obligations, Commission scrutiny and enforcement exposure. Intelligent signaling-derived visibility can help a provider understand what happened before the problem becomes a headline.
Carrier identification
Use intelligent signaling information to help distinguish which network or route is implicated instead of chasing every reported outage as though it were yours.
Faster operational awareness
Turn clusters of failures into actionable indicators of congestion, transport trouble or broader network degradation.
Reporting support
Structured intelligent signaling observations can support more timely, data-driven outage analysis and regulatory reporting workflows.
Regulatory risk reduction
The FCC has repeatedly treated 911 reliability and outage notification failures as serious public-safety matters, with penalties reaching millions of dollars.
A new service to sell
License T911™ for your footprint and explore a high-margin service built on network capabilities your organization already operates.
THE FCC IS RAISING THE BAR
SEPTEMBER 25 → SEPTEMBER 28, 2026
SEPTEMBER 29 → SEPTEMBER 30, 2026
Four Commission documents every CSP carrying 911 traffic should read.
The two newest Public Notices make the regulatory direction especially clear. The original FCC PDFs are embedded here for easier reading and downloading on phones and tablets.
911 / 988 Outage Discovery & Notification
FCC DA 26-1033 emphasizes reasonable outage discovery and timely, actionable notification. FailSafe’s September 28 response explains how intelligent signaling network information can reveal unsuccessful emergency-call attempts before they reach the 911 environment.
NORS Accuracy, Root Cause & Reporting
FCC DA 26-1047 calls for accurate NORS incident descriptions, affected-user estimates and precise root-cause reporting. FailSafe’s September 30 response explains how intelligent signaling observations can improve outage reporting through automatic, machine-readable DIRS/NORS updates.
The Canary in the Coal Mine
T911™ can provide an early warning before a developing problem becomes a major outage. Intelligent signaling information can also help identify which carrier is actually experiencing trouble, so your people spend less time chasing somebody else’s problem.
Know Before Your Boss, the FCC, or Channel 4 Calls.
The operational advantage is simple: know about trouble first, focus your team on your own network, and have useful information in hand before management, regulators, customers, or the news media start asking questions.
911 failures can become expensive.
The FCC announced a $15 million Charter settlement in 2024 over 911 and network outage notification compliance. In a separate Lumen matter, the Commission described more than $20 million in prior settlements involving 911-related rule compliance and proposed additional forfeitures for failed calls and untimely PSAP notifications.